Our warranty policy is simple,
You can smash, scratch, destroy, & do whatever you want with your new gear and we will happily replace it at 50% OFF the retail price.
We do this because we understand what it's like work hard and play harder... no need to sweat the small stuff
Lanikai Beach, Kailua, Hawaii 96734, United States
The first step in any warranty claim is to submit a warranty claim using the application above so that we know what's going on and can offer assistance in the process.
Our customer support team will send you a WARRANTY CLAIM # ( WC# ).
Please write this number on the outside of your package.
If your package does not include the WC# your Warranty Claim may take longer than normal or not be processed entirely.
To protect ourselves against fraud we kindly request that you mail the damaged item back to our headquarters via USPS. Estimated shipping - less than $3
Rainbow Dazed Hawaii
186 Pauahilani Place
Kailua, HI 96734, USA
Upon receipt of the damaged merchandise tracking we will issue you a discount code to replace the damaged item at 50% OFF retail price.
We do change colors often and certain colors and styles sell out faster than others. Therefore, all replacements are subject to product availability.
Mahalos for your support! We're a grassroots brand and rely on a core group of passionate individuals like yourself to continue to stoke the fire and ride the wave.
We offer such an amazing warranty to say special thanks to all those that have supported us through our growth. It's our way of giving back to help you live that free spirited life without having to worry about destroying your new gear.